1. Definitions

“Winners ” means the brand and all products offered online via  https://web.winners.gm/

“Customer Funds” refers to funds held to the credit of Customers (deposits, winnings, bonuses).

“USD” is the currency of operation.

2. About Winners

Winners is operated under local jurisdiction and holds all customer funds separately from business funds. While steps are taken to protect your funds, there is no absolute guarantee in the event of insolvency.

3. Licensing

Winners is subject to Gambian gambling and betting regulations.

4. Your Participation

Minimum age: 18+ only.

Participation from excluded countries or via VPN is prohibited.

Winners  may void any bet placed from excluded jurisdictions and retain a 10% admin fee.

5. Your Account

You may open one account only.

Provide accurate, up-to-date information.

Account must be verified with valid  ID and proof of residence for withdrawals over 1,500,000 GMD

Dormant after 12 months of inactivity.

6. Deposits and Withdrawals

· Minimum deposit: Based on method (e.g., 1 GMD via Wave).

· Minimum withdrawal: 1 GMD Maximum withdrawal: 1,500,000 GMD per day

· Withdrawals may require full KYC verification.

Any un-wagered deposits withdrawn directly may incur an 5% processing fee.

7. Promotions

Promotions are governed by separate terms. Winners may withdraw or modify any promotion at any time.

8. Privacy

Winners complies with Gambia’s Data Protection Act. Your data is stored securely. Marketing communications are opt-in.

9. Responsible Gambling

Players can request self-exclusion or time-out periods. Responsible gaming tools and support resources are available via our website.

10. Player Protection

See the full Player Protection Policy for dispute handling, complaint resolution, and self-exclusion procedures.

11. Intellectual Property

All trademarks, designs, and content are property of Winners.
 Unauthorized use is strictly prohibited.

12. Interruptions in Play

No liability for connection issues, server crashes, or delayed results.

Malfunction voids all affected games or tickets.

13. Customer Support

Email: support@winners.gm

WhatsApp: +220 212 21 11

Response time: within 24hr to 48 hours

14. Disputes

If not satisfied with the outcome of a complaint, you may escalate to the Gambia Gaming Board or the Lotteries & Gaming Authority (LGA).

15. Liability

Winners  is not liable for losses arising from software failure, errors in odds, or connection interruptions.

16. Winners Is Not a Financial Institution

Does not provide financial or tax advice.

Anti-arbitrage and anti-money laundering policies strictly enforced.

17. Account Suspension or Closure

Winners reserves the right to suspend or terminate accounts suspected of fraud, multi-accounting, collusion, or other violations.